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Read Computer ID File – Frequently-Asked Questions – Pralana Retirement Calculator Forum
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Read Computer ID File

 
Frequently-Asked Questions
4 Posts
2 Users
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 Stuart Matthews
(@smatthews51)
Member Admin
Joined: 6 years ago
Posts: 618
Topic starter January 19, 2021 4:37 pm  

I see that, as a Pralana Gold license holder, I can download something called Read_Computer_ID. I read something about that in the user manual but don't really understand it. Am I supposed to download this file and send it to Pralana, or what?


   
ReplyQuote
 Stuart Matthews
(@smatthews51)
Member Admin
Joined: 6 years ago
Posts: 618
Topic starter January 19, 2021 4:38 pm  

Straight from the manual: IF YOU REGULARLY MAINTAIN AN EXPORT DATA FILE ON SOME MEDIA INDEPENDENT OF YOUR COMPUTER (E.G., CLOUD OR MEMORY STICK) YOU WILL NEVER NEED THE INFORMATION IN THIS PARAPGRAPH. Nevertheless, just in case you find yourself with a failed computer and no back-up copy, we have established a workaround mechanism. This should not be considered the go-to method for all instances of needing move your PRC license to another computer. Login under your 2021 Gold license on the Member Login page of the Pralana website and download a copy of the READ_COMPUTER_ID file, then save it and then run it. After it runs, it will be automatically re-saved and closed. YOU DO NOT NEED TO DO THIS UNLESS YOUR COMPUTER HAS FAILED OR BEEN UPGRADED AND YOU HAVE FAILED TO MAINTAIN A CURRENT EXPORT DATA FILE.


   
ReplyQuote
 MICHAEL PUESCHEL
(@should_have)
New Member Customer
Joined: 4 years ago
Posts: 1
January 3, 2024 9:08 am  

Stuart,

Will your team still support PRC_UNLOCK UTILITY with the transition to On-Line? If yes how long to crate said utility? I just sent an email because I never exported my file and I got a new laptop!

Mike

PRC2022/Gold User’s Manual

1. Then, send us an email at mail@pralanaconsulting.com to explain your predicament and include
your username, along with a copy of the READ_COMPUTER_ID file.
183

2. As time permits, we’ll use the information in the returned file to create a PRC_UNLOCK_UTILITY
file with the key to unlock the copy of PRC on the computer whose ID was contained in the
READ_COMPUTER_ID file. When you receive it, you’ll need to save it on your system.

This post was modified 3 years ago by MICHAEL PUESCHEL

   
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 Stuart Matthews
(@smatthews51)
Member Admin
Joined: 6 years ago
Posts: 618
Topic starter January 3, 2024 3:25 pm  

@should_have Absolutely, we will continue to provide full support for the Excel versions!

Stuart


   
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