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Question: How to obtain the 2023 upgrade from 2022 version purchased in Nov 2022? – Announcements – Pralana Retirement Calculator Forum
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Question: How to obtain the 2023 upgrade from 2022 version purchased in Nov 2022?

Announcements

Last Post by WTS 4 years ago

12 Posts

4 Users

0 Likes

589 Views

Posts: 1

Customer

Topic starter

January 22, 2023 11:11 am

(@cgprc2022)

New Member

Joined: 4 years ago

I purchased the 2022 Gold version during November. The upgrade link on the members page brings up a checkout for the $49 upgrade. What is the procedure to obtain the post 10/1/22 purchaser free upgrade? Thanks.

Reply

Topic Tags

Pralana Gold 2023

11 Replies

Posts: 618

Stuart Matthews

Admin

January 22, 2023 3:20 pm

(@smatthews51)

Member

Joined: 6 years ago

Chris, you should be good to go now. I'm just now getting around to updating the database with the free 2023 licenses.

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2 Replies

Customer

(@dpeters566)

Joined: 4 years ago

Active Member

Posts: 4

January 23, 2023 7:12 pm

Stuart Matthews

@smatthews51 Hi Stuart. I think I'm in the same boat as Chris. I bought my 2022 version in December and would love to access the 2023 version. Thanks.

Reply

Stuart Matthews

Admin

(@smatthews51)

Joined: 6 years ago

Member

Posts: 618

January 24, 2023 11:54 am

@dpeters566 Denton, I just granted all the free upgrades this morning so you should be good to go!

Stuart

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Posts: 30

WTS

Customer

February 1, 2023 11:19 am

(@wts)

Eminent Member

Joined: 4 years ago

If I've got PRC2023 v1.6 do I need to pay $99 for the latest version?

That's what the Paypal link is telling me it will cost.

Reply

5 Replies

Stuart Matthews

Admin

(@smatthews51)

Joined: 6 years ago

Member

Posts: 618

February 1, 2023 4:19 pm

@wts Anytime you want to get another download, just login, go to the members-only page and click the Get Now button under Pralana 2023 Gold Updates.

Stuart

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Stuart Matthews

Admin

(@smatthews51)

Joined: 6 years ago

Member

Posts: 618

February 1, 2023 4:22 pm

Stuart Matthews

One more thing: How to do this is in the manual and also on the Read Me page that you may have read when you first got PRC2023 🙂

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WTS

Customer

(@wts)

Joined: 4 years ago

Eminent Member

Posts: 30

February 1, 2023 4:29 pm

Stuart Matthews

What if I don't see a "Members Only" area?

Member Login Gold Change Log

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WTS

Customer

(@wts)

Joined: 4 years ago

Eminent Member

Posts: 30

February 1, 2023 4:33 pm

Attached is what I see under "GET PRC"

Attachment : GETPRC.jpg

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WTS

Customer

(@wts)

Joined: 4 years ago

Eminent Member

Posts: 30

February 1, 2023 4:52 pm

Stuart Matthews

@smatthews51 I closed out of Chrome thus clearing the cache and logging in now take me automatically to the members-only page.

Thank you!

-WTS-

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Posts: 30

WTS

Customer

February 1, 2023 11:35 am

(@wts)

Eminent Member

Joined: 4 years ago

Figured it out!

Log all the way into PAYPAL.

Click "Cancel and return to Pralana."

Delete PRC2023 from the shopping cart and the page with the 2023 Upgrade option is presented.

I'm sure its on the website somewhere but I couldn't find the direct link any other way.

Thanks!

-WTS-

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WTS

Customer

(@wts)

Joined: 4 years ago

Eminent Member

Posts: 30

February 1, 2023 4:55 pm

In case anyone else running into caching issues another route to the upgrade is to:

1. Log in to https://pralanaretirementcalculator.com/

2. Click on "MEMBER LOGIN"

This takes you to the dashboard where there's a link to the members only area. See attached

Attachment : GETPRC-2.jpg

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